Privacy and
Personal Data Protection Policy

Your privacy is very important to us. That is why we have prepared this Privacy Policy to explain clearly and transparently how your personal data is collected, used, stored and shared when you visit our website or use our services.

1. Collection of Personal Data

We collect personally identifiable information, such as name, email, phone number, address and payment information, when you interact with us, for example, when filling out contact forms, subscribing to newsletters, making purchases or registering on our website.

Additionally, we may collect browsing data, such as IP address, browser information, time of visit and pages accessed, through the use of cookies and other tracking technologies.

2. Use of Personal Data

The data we collect is used to:

  • Provide and personalize our services and content;

  • Respond to your requests and queries;

  • Send communications, such as newsletters and updates about our services;

  • Carry out transactions and process payments;

  • Improve the user experience on our website;

  • Comply with legal and regulatory obligations.

3. Data Sharing

Your personal data may be shared with third parties only in the following circumstances:

  • For service providers : We may share your data with partners and suppliers who assist us with operations such as payment processing, sending emails and website hosting.

  • Legal requirement : We may share your data when required to do so by law or to protect our legal rights.

  • International data transfers : If your data is transferred outside of Brazil, we will take the necessary measures to ensure that your data is adequately protected.

4. Protection of Personal Data

The security of your personal data is our priority. We have implemented appropriate technical and administrative measures to protect your information against unauthorized access, alteration, disclosure or destruction.

However, despite our efforts, no security system is completely secure. Therefore, we cannot guarantee the absolute security of your data during transmission or while stored on our system.

5. Your Rights over Personal Data

De acordo com a Lei Geral de Proteção de Dados (LGPD), você tem os seguintes direitos sobre seus dados pess

According to the General Data Protection Law (LGPD), you have the following rights over your personal data:

  • Access : You may request access to the personal data we hold about you.

  • Correction : You may correct or update incomplete or incorrect personal information.

  • Deletion : You can request the deletion of your personal data, subject to the exceptions provided for by law.

  • Portability : You have the right to request the transfer of your data to another service provider, where applicable.

  • Revocation of consent : You can revoke your consent to the use of your personal data at any time.

To exercise these rights, please contact us through the communication channels available on our website.

oais:

  • Acesso: Você pode solicitar o acesso aos dados pessoais que temos sobre você.

  • Correção: Você pode corrigir ou atualizar informações pessoais incompletas ou incorretas.

  • Exclusão: Você pode solicitar a exclusão de seus dados pessoais, conforme as exceções previstas pela lei.

  • Portabilidade: Você tem o direito de solicitar a transferência de seus dados para outro fornecedor de serviço, quando aplicável.

  • Revogação do consentimento: Você pode revogar seu consentimento para o uso de seus dados pessoais a qualquer momento.

Para exercer esses direitos, entre em contato conosco através dos canais de comunicação disponíveis no nosso site.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and customize the ads you see.

You can adjust your browser settings to block cookies or to alert you when a cookie is being sent. However, this may affect the functionality of some website features.

7. Changes to this Privacy Policy

This Privacy Policy may be changed from time to time. Any changes will be posted on this page and, if the changes are material, we will provide a prominent notice to users.

We encourage you to periodically review this Privacy Policy to be aware of how we are protecting your personal data.

8. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us through the following means:

  • E-mail:  stte@stte.com.br

Update date:  04/03/2025